Microsoft Skype for Business Consultancy

Delivering expert Microsoft Skype for Business consultancy services

Krome recognises the business benefits that adding unified communications solutions such as Microsoft Skype for Business (previously Lync) brings to an organisation, but appreciate that many organisations unfortunately do not have the in house skills or time required to effectively plan and deploy such solutions; with our own dedicated Microsoft Skype for Business Consultancy and unified communications specialist operating within our messaging team, holding over 11 years experience in the unified comms industry, we are able to provide you with expert consultancy services to support you in this area.

Microsoft Skype for Business 2015

Microsoft Skype for Business Server 2015, formerly Microsoft Lync Server 2013, is an enterprise-ready unified communications platform that connects people everywhere; providing a consistent, single client experience for presence, instant messaging, voice, video and meetings. Users can connect to other businesses on Skype for Business as well as anyone on Skype, enabling rich communication with hundreds of millions of people around the world.

Connect Anywhere

Skype for Business allows people to stay connected with colleagues and customers, from wherever they chose to work. Skype for Business’ anywhere access capabilities not only enable telecommuting and remote work for employees, but also increase real estate flexibility and provide business continuity options for organisations. Skype for Business uses identity to connect people using your network or the Internet without requiring VPN, yet keeps your communications safe using built-in encryption.

Interoperability

Skype for Business provides a familiar and consistent user experience across a variety of devices. Using Skype for Business, users can transition among PC, smartphones, tablets, phones and room systems with ease. The new, immersive app for Windows 8 & Windows RT: provides fast, natural, hands-on control of communications accross the entire range of Windows devices and architectures.

Connected Experiences

Regardless of the device being used, Skype for Business provides a consistent, intuative user experience. A user’s ‘presence’ is a collection of information that includes availability, willingness to communicate, location and status. Presence status also includes device indication, customised state information and Microsoft office application connectivity. Users can utilise their contact list for people that they communicate with on a regular basis using tagging, grouping and contact cards. Skype for Business instant messaging is a simple way for users to converse quickly with persistent chat, archiving, chat rooms, filters, notifications and searching.

Conferencing

Conferencing does not need to be complex. Skype for Business Meetings brings together the components of desktop video, audio conferencing, web conferencing, content sharing, and room based video solutions into a single, unified experience. Meeting organisers, participants and presenters are able to optimise their meeting experience, contribute and share content such as presentations, programs, desktops and attachments.

Enterprise Voice Capabilities

Users can place voice calls by searching a name or typing in a number, answer or forward calls to voicemail, their mobile phone or another phone number with flexible call management. Skype for Business allows users to switch devices and transfer calls without interruption and access anywhere. Call delegation and team calling directs department calling and response groups provide a server-based method for call treatment, queuing and routing calls.

Cloud Flexibility

Skype for Business provides communications and collaboration solutions that can be provided as cloud services, on-premises services, or a combination of the two. Skype for Business Online allows users to communicate anywhere which helps dramatically reduce the IT cost of supporting home-office and mobile work. A consistent user experience online also helps users be more efficient and effective in performing their job function.

Whatever your requirement, whether it be on premise, or a hybrid environment, our Krome Microsoft Skype for Business consultancy team can advise, assist and manage your entire unified comms experience from the initial concept, design and deployment through to migration, end user adoption and post implementation support, ensuring that you get the maximum value and functionality from your solution whilst enabling your users to harness the full power of the Microsoft Skype for Business Platform.

To speak to a member of our Microsoft Skype for Business consultancy team please contact us on 01932 232345 or complete the form below.


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Krome Technologies are a Microsoft Gold Partner and have thus demonstrated a best-in-class delivery of solutions built on Microsoft technologies.